Coaching & Counselling

Coaching
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Careers in counselling include Career Counselling, Rehabilitation Counselling (Accident/Injury) and Telephone Counselling. The nature of counselling work requires a high degree of empathy and well developed listening skills.

Specific areas within Coaching & Counselling include:

Roles

  • Facilitating the development of students’ skills of career self-management and lifelong learning within a careers context
  • Independently developing links and liaising with key internal stakeholders
  • Researching, developing, promoting and conducting small and large group career development workshops and seminars on a range of career and employment related topics
  • Researching, developing and designing a range of innovative electronic and/or print based resources appropriate to the needs of students and stakeholders
  • Independently initiating contact with external stakeholders, such as employers, alumni, community organisations or professional bodies, as the need arises, to provide informed advice to students across a range of disciplines

Skills

  • Demonstrated high level organisational skills and the ability to be self-motivated and proactive, to work independently or under broad supervision and/or as a member of a small team
  • Well-developed computer skills and competence with a range of appropriate software packages
  • Ability to develop and implement tailored career education workshops, seminars and/or lectures
  • Ability to communicate effectively with individuals from diverse backgrounds as well as members of the wider business community in a range of written, verbal and electronic formats

Possible Qualifications/Experience Required

  • Tertiary degree and the completion of an endorsed (career development relevant) Graduate Certificate. This is consistent with the requirements of the Professional Standards for Australian Career Development Practitioners
  • Relevant experience in the careers field, or an equivalent combination of relevant experience and/or education/training

Possible Employers
Career counsellors typically work in educational settings including high schools, TAFE and universities. They also sometimes work within large organisations (generally in the private sector) and within recruitment agencies. A simple search engine search or visit
to an employment website will generate employer names and jobs in the area in which you are interested.

Roles

  • Proactively managing a portfolio of severely injured clients within a specialist team to achieve optimal client outcomes
  • Identifying barriers for clients to Return to Health and/or Return to Work and apply appropriate actions.
  • Developing holistic individualised plans and expectation setting
  • Presenting at various forums (e.g. court proceedings, conferences, seminars) to provide information, community education and specialist knowledge
  • Communicating effectively with key stakeholders
  • Visiting and meeting with clients, their families and treatment teams

Skills

  • An understanding of the VIC Worker’s Compensation and ComCare legislation
  • Ability to conduct vocational assessments and develop Return To Work plans
  • Excellent written and negotiation skills
  • Strong time management skills
  • Strong interpersonal skills, with the ability to build long-lasting, profitable business relationships

Possible Qualifications/ Experience Required

  • Registered Psychologist or Rehabilitation Counsellor with accreditation
  • Counselling course (e.g. Graduate Certificate/Diploma of Counselling at Deakin University) or undergraduate units in counselling including HPY210 and HPY310
  • Experience with the Occupational Rehabilitation sector
  • Experience in case management of injured workers and performing assessments
  • Volunteer work with a community organisation
  • Police check

Possible Employers
There are a range of possible employers in this field both in the public and private sectors. One of the largest organisations is the Transport Accident Commission (TAC)

Roles

  • Providing client centred telephone counselling to individuals on a range of issues including:
    • Grief/Trauma
    • Depression/Mental Illness
    • Alcohol and Substance Abuse
    • Gambling/Financial Support
    • Child Protection
    • Family/Domestic Violence
    • Sexual Assault
    • Men’s Issues
    • Gay and Lesbian Issues
  • Providing telephone counselling in crisis situations
  • Assisting individuals to access appropriate services
  • Ensuring professional and appropriate assessment and referral of callers
  • Working closely with other services to provide a holistic service to a range of individuals
  • Providing competent suicide intervention
  • Participating in OH&S processes
  • Working in a team environment

Skills

  • Interpersonal skills such as active listening
  • Skills in referral; ascertaining what services a person needs and how they might get them
  • Ability to follow policies, procedures and programs of the organisation
  • Excellent communication skills including the ability to build relationships and to gain trust
  • High level of resilience and self-awareness

Possible Qualifications/ Experience Required

  • Appropriate qualifications in counselling, social work, psychology or relevant experience in the field
  • Certificate IV in Telephone Counselling
  • Counselling course (e.g. Graduate Certificate/Diploma of Counselling at Deakin University) or undergraduate units in counselling including HPY210 and HPY310
  • Volunteer work with a community organisation
  • Police check

Possible Employers
For a list of useful links to services/possible employers see Lifeworks.

Career Counselling

Roles

  • Facilitating the development of students’ skills of career self-management and lifelong learning within a careers context
  • Independently developing links and liaising with key internal stakeholders
  • Researching, developing, promoting and conducting small and large group career development workshops and seminars on a range of career and employment related topics
  • Researching, developing and designing a range of innovative electronic and/or print based resources appropriate to the needs of students and stakeholders
  • Independently initiating contact with external stakeholders, such as employers, alumni, community organisations or professional bodies, as the need arises, to provide informed advice to students across a range of disciplines

Skills

  • Demonstrated high level organisational skills and the ability to be self-motivated and proactive, to work independently or under broad supervision and/or as a member of a small team
  • Well-developed computer skills and competence with a range of appropriate software packages
  • Ability to develop and implement tailored career education workshops, seminars and/or lectures
  • Ability to communicate effectively with individuals from diverse backgrounds as well as members of the wider business community in a range of written, verbal and electronic formats

Possible Qualifications/Experience Required

  • Tertiary degree and the completion of an endorsed (career development relevant) Graduate Certificate. This is consistent with the requirements of the Professional Standards for Australian Career Development Practitioners
  • Relevant experience in the careers field, or an equivalent combination of relevant experience and/or education/training

Possible Employers
Career counsellors typically work in educational settings including high schools, TAFE and universities. They also sometimes work within large organisations (generally in the private sector) and within recruitment agencies. A simple search engine search or visit
to an employment website will generate employer names and jobs in the area in which you are interested.

Rehabilitation Counselling (Accident/Injury)

Roles

  • Proactively managing a portfolio of severely injured clients within a specialist team to achieve optimal client outcomes
  • Identifying barriers for clients to Return to Health and/or Return to Work and apply appropriate actions.
  • Developing holistic individualised plans and expectation setting
  • Presenting at various forums (e.g. court proceedings, conferences, seminars) to provide information, community education and specialist knowledge
  • Communicating effectively with key stakeholders
  • Visiting and meeting with clients, their families and treatment teams

Skills

  • An understanding of the VIC Worker’s Compensation and ComCare legislation
  • Ability to conduct vocational assessments and develop Return To Work plans
  • Excellent written and negotiation skills
  • Strong time management skills
  • Strong interpersonal skills, with the ability to build long-lasting, profitable business relationships

Possible Qualifications/ Experience Required

  • Registered Psychologist or Rehabilitation Counsellor with accreditation
  • Counselling course (e.g. Graduate Certificate/Diploma of Counselling at Deakin University) or undergraduate units in counselling including HPY210 and HPY310
  • Experience with the Occupational Rehabilitation sector
  • Experience in case management of injured workers and performing assessments
  • Volunteer work with a community organisation
  • Police check

Possible Employers
There are a range of possible employers in this field both in the public and private sectors. One of the largest organisations is the Transport Accident Commission (TAC)

Telephone Counselling

Roles

  • Providing client centred telephone counselling to individuals on a range of issues including:
    • Grief/Trauma
    • Depression/Mental Illness
    • Alcohol and Substance Abuse
    • Gambling/Financial Support
    • Child Protection
    • Family/Domestic Violence
    • Sexual Assault
    • Men’s Issues
    • Gay and Lesbian Issues
  • Providing telephone counselling in crisis situations
  • Assisting individuals to access appropriate services
  • Ensuring professional and appropriate assessment and referral of callers
  • Working closely with other services to provide a holistic service to a range of individuals
  • Providing competent suicide intervention
  • Participating in OH&S processes
  • Working in a team environment

Skills

  • Interpersonal skills such as active listening
  • Skills in referral; ascertaining what services a person needs and how they might get them
  • Ability to follow policies, procedures and programs of the organisation
  • Excellent communication skills including the ability to build relationships and to gain trust
  • High level of resilience and self-awareness

Possible Qualifications/ Experience Required

  • Appropriate qualifications in counselling, social work, psychology or relevant experience in the field
  • Certificate IV in Telephone Counselling
  • Counselling course (e.g. Graduate Certificate/Diploma of Counselling at Deakin University) or undergraduate units in counselling including HPY210 and HPY310
  • Volunteer work with a community organisation
  • Police check

Possible Employers
For a list of useful links to services/possible employers see Lifeworks.