Roles
Possibly one of the largest areas within HR is that of recruitment. Recruitment consultants are responsible for a range of activities including:

• Placing job advertisements
• Managing candidates including screening resumes and shortlisting, conducting telephone and face to face interviews with job applicants and conducting reference checks
• Briefing candidates about the responsibilities, salary and benefits of the jobs that they are interested in/applying for
• Negotiating pay and salary rates and finalising arrangements between clients and candidates
• Advising both clients and candidates on pay rates, training and career progression
• Database searching and entering and updating information
• Making sales calls and servicing an existing client base
• Developing professional and ongoing relationships with new clients in order to grow business
• Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programs
• Daily use of applicant tracking systems, job boards, blogs, social networks and recruiting websites

Skills

• Excellent interpersonal and communication skills as well as an enthusiasm for networking
• Excellent customer service and sales skills
• Ability to compromise, to be persistent, negotiate and to offer solutions to problems
• A good understanding of how the employment market operates
• Excellent note taking and the ability to follow up with client and candidates
• Strong administrative skills and advanced writing skills
• Good analytical skills
• Leadership skills
• The ability to work to tight deadlines, take charge of projects and see them through to the end
• Solid administrative and computer skills including proficiency in the Microsoft Office suite of programs

Possible Qualifications/ Experience Required

• Undergraduate qualifications in HR, PR, Psychology, Business or Marketing
• Cert IV or Diploma of Human Resources
• Diploma of Management/ Diploma of Human Resources Management
• Experience facilitating training sessions
• Certificate IV in Assessment and Workplace Training
• Experience in sales, customer service or in an office environment
• Temporary work in recruitment

Possible Employers
There are a wide range of employers in this area both in the public and private sector. Perhaps the largest employers though are private recruitment agencies. Many of these agencies specialise in specific areas including Construction, Education, Health, Hospitality,
etc. Sometimes they seek to employ recruiters who have experience in these areas but this is not always necessary. Examples include:

• Talent2
• Randstad
• Hudson
• Hays

Roles
Injury Management and Workers Compensation is a large area within Occupational Health and Safety (OH&S). OH&S Officers perform a variety of tasks including:

• Participate in safety consultancy work within different industries
• Build safety knowledge through on the job learning and through further research and training
• Follow the procedures of the workplace in regards to safety activities
• Conduct workplace Health and Safety checks
• Conduct basic risk assessments
• Assist employees with any incident investigations
• Develop occupational health and safety systems including policies, procedures and manuals
• Organise for the provision of First Aid services
• Act as a fire warden

Skills

• Knowledge and understanding of WorkCover legislation
• Ability to ensure that all compliance procedures are adhered to
• Creation and facilitation of behavioural safety and leadership coaching programmes
• Strong facilitation skills and the ability to ensure that all learning outcomes are  achieved and transferred to the work environment
• Ability to contribute to occupational health and safety plans and to decision making processes
• Ability to promote and influence a  safety culture within organisations
• Ability to use communication technology including media and equipment to talk to emergency management services
• Ability to work in a systematic way and to pay attention to detail
• Ability to work independently as well as part of a team
• Excellent interpersonal and communication skills both written and verbal including the ability to interpret detailed policies and reports

Possible Qualifications / Experience Required

• Undergraduate qualifications in HR, Psychology or similar
• Cert IV or Diploma of Human Resources
• Diploma of Management/ Diploma of Human Resources Management
• Cert III/ Cert IV /Diploma in Occupational Health and Safety
• Certificate IV in Assessment and Workplace Training
• Experience facilitating training sessions
• First Aid certificate

Possible Employers
There are a huge range of employers in this area both in the public and private sector. There are too many examples of possible employers to name here but a simple search engine search or visit to an employment website will generate employer names and jobs in
the area in which you are interested.

Roles
Organisational Development refers to the planned development, improvement, and reinforcement of strategies, structures and processes that lead to organisation effectiveness.  Roles largely revolve around change management and can often involve the training, mentoring,
coaching and development of staff within an organisation. This is an area where consultants are often employed. Specific postgraduate qualifications are often required and are listed in the ‘Possible Qualifications/ Experience Required’ section. Roles and responsibilities in this field include:

• Determining organisational development needs
• Developing procedural changes within organisations and evaluating process from start to finish
• Developing and implementing communication plans
• Leading organisational design projects
• Providing expert change management services across businesses
• Working with organisational development budgets
• Providing training and development for teams and individuals

Skills

• Ability to design and implement learning programs
• Leadership development capability
• Excellent communication skills with the ability to network and build strong relationships with a range of key stakeholders
• Ability to understand and apply the principals and practises of change
• Ability to develop, maintain and improve systems and procedures
• Strong project management skills
• Demonstrated initiative, accuracy, attention to detail, ability to plan, meet deadlines and solve problems

Possible Qualifications/Experience Required

• Undergraduate degree in HR, Psychology or similar
• Graduate Diploma/Master of Human Resources and Organisational Development
• Master of Strategic Organisational Development
• Experience working within another area of HR e.g. Recruitment, OH&S etc.
• Certificate IV in Assessment and Workplace Training
• Experience facilitating training sessions

Possible Employers
There are a wide range of employers in this area both in the public and private sector. Many of the individuals who work in this field are considered to be Organisational Development specialists and they largely work as consultants. Some examples of consulting
firms where specialists work include:

• Bridge Consulting
• Deloitte
• Cubic Consulting
• Streamwise
• Morgan Consulting